Coinbase  - Bitcoin/Ethereum
/Litecoin

Pay with Crypto

What is Coinbase Commerce? How does it work? Where does the cryptocurrency I’m sending go?

Coinbase Commerce is a platform that helps merchants anywhere in the world accept cryptocurrency payments in a fully decentralized way.

How this works

When you want to pay a merchant, we will display instructions on how to send funds directly to this merchant, and monitor the blockchain for your transaction.

After a valid payment is detected, we will notify the merchant so they can take any necessary actions on their end.

All payments facilitated by Coinbase Commerce are fully decentralized and peer-to-peer. This means that the cryptocurrency goes directly from your wallet to a wallet that is only accessible by the merchant.
-At no point in this flow does anyone except the merchant, including Coinbase, have access to these funds.

How do I go about getting a refund? Can Coinbase Commerce help me with this?

If you would like a refund, please contact the Bonc directly.

All transactions made with cryptocurrency are direct peer-to-peer payments from the customer to the merchant. This means that once a payment is sent, there is no way for Coinbase to reverse the transaction or reclaim funds on your behalf. As a result we are unable to resolve any payment disputes as the transactions are secured by the blockchain and are irreversible.

What happens if I pay with a different currency than the one I select during checkout?

If a customer sends a currency to an address associated with another currency during checkout (ie BSV sent to a BCH address, or SAI sent to a DAI address), our system will not detect the payment and the merchant will not be able to access those funds from the Commerce Dashboard.

How can I track my order or get a receipt?

To help with tracking payments and status updates, Coinbase generates an 8 character alphanumeric order code for each charge. There are two locations where this code can be found:

- In the commerce.coinbase.com URL you visit while making a payment
- On the receipt after a payment has been successfully processed

To view your receipt, please visit commerce.coinbase.com/receipts/:CODE, where :CODE is replaced with your 8 character order code.